Permanent full time - Kāpiti

Debt Management Officer

The Debt Management Officer works as part of the KCDC rates team. Key responsibilities include the collection of outstanding property and water rates and may include working with other business units to assist with the collection of other outstanding debt across the Council. 

 The role involves:

• Negotiating payment arrangement agreements with Ratepayers

• Managing the relationship with the Council’s debt collection agency

• Assisting with the rates ledger and producing financial reports

• Responding to customer queries

 Key skills and experience:

• Previous debt management/collection experience is preferred

• Excellent attention to detail and problem solving skills

• Effective communication skills

• Proficiency in MS Office/365, particularly Excel and Word

• Experience in working closely with financial computer systems and software (previous experience with MagiQ is an advantage)

 For further details please contact Julia on 027 595 0146 or email julia@starpeople.nz