04 293 4833


Service Desk - L1/L2 Systems Support Engineer 

We have an exciting opportunity for a Service Desk Engineer based in the Hawkes Bay.

First level system support:

  • Use of IT Services desk tools, processes and administration to ensure that accurate records are maintained in "real-time" and that customer SLAs are met

  • Escalation of issues that are unable to be resolved in the first instance

  • Provide IT Services desk reporting as required

  • Provide operations and on-call support

  • Provide IT and desktop services onsite at clients as agreed

  • Deliver projects to Customer and Partner satisfaction

  • Completion of documentation and administration as required

Skills You Have:

  • Strong organisational and administration skills

  • Excellent communication skills, and ability to build relationships and to relate to people at all levels

  • Technical experience and problem solving skills across a variety of systems

  • Operating Systems and Application Support and integration skills, including some exposure to Linux, virtualisation and Microsoft 365 suite

  • Network and systems security expertise

Please email your CV to julia@starpeople.nz or phone 027 595 0146 to register your interest