04 293 4833
We have an exciting opportunity for a Service Desk Engineer based in the Hawkes Bay.
First level system support:
Use of IT Services desk tools, processes and administration to ensure that accurate records are maintained in "real-time" and that customer SLAs are met
Escalation of issues that are unable to be resolved in the first instance
Provide IT Services desk reporting as required
Provide operations and on-call support
Provide IT and desktop services onsite at clients as agreed
Deliver projects to Customer and Partner satisfaction
Completion of documentation and administration as required
Skills You Have:
Strong organisational and administration skills
Excellent communication skills, and ability to build relationships and to relate to people at all levels
Technical experience and problem solving skills across a variety of systems
Operating Systems and Application Support and integration skills, including some exposure to Linux, virtualisation and Microsoft 365 suite
Network and systems security expertise
Please email your CV to julia@starpeople.nz or phone 027 595 0146 to register your interest