permanent part time - Kapiti

Receptionist / Administrator

We are seeking a capable and personable Receptionist/Administrator to join a lovely local team providing personalised care and building lasting relationships with clients and families in this independent audiology clinic. 2 -3 days a week 8:30 - 5pm, with the flexibility to fill in for other staff as needed. 

This varied role also includes administration support, reception, client services such as assisting with hearing aids.  You will handle invoice payments and EFTPOS, respond promptly to client enquiries and support the clinic with day-to-day administrative tasks.

THE ROLE INCLUDES: 

• ·         Welcoming clients and providing a warm, professional front-of-house experience

• ·         Managing appointments, client enquiries, and telephone communications

• ·         Assisting clients with hearing aid maintenance, basic troubleshooting, and minor repairs (training provided)

• ·         Processing invoices and payments through PMS system, advising patients regarding insurance claims, scanning ACC documentation

• ·         Maintaining accurate client records and supporting efficient day-to-day clinic operations

• ·         Working collaboratively with our audiologists and administration team to ensure excellent client care

YOU WILL NEED:

• Excellent verbal and written communications

• Good keyboard skills

• Proven experience with MSOffice, and ability to grasp new systems quickly. 

• strong organisation skills with accuracy and attention to detail

• Empathy and a friendly disposition, and be committed to providing outstanding cusotmer service

• Initiative and willingness to learn new skills

• The ability to manage competing priorities in a busy clinic

The ideal candidate is reliable, highly organised, detail-focused, and client-centred, with strong communication skills and the ability to prioritise effectively. You will enjoy working collaboratively, maintaining confidentiality, and contributing to positive client relationships.

If this sounds like you - we would love to hear from you. Please send your cv to julia@starpeople.nz, or give her a call if you require any further information.